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Monthly Archives: September 2016

How to Get Everyone on the Same Page

How to Get Everyone on the Same Page

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Why does every organization need a vision statement?

A vision statement explains ‘what you aspire to reach’ as an organization and why that matters.

The purpose of a vision is to focus and inspire each person in the company in a meaningful way. Furthermore, the process and people you involve to craft your vision is also important! Research shows successful companies are true to the vision.

e.g Amazon

“Our vision is to be earth’s most customer centric company; to build a place where people can come to find and discover anything they might want to buy online.”

Philips

“At Philips, we strive to make the world healthier and more sustainable through innovation”


A Vision Health Check

Does everyone in your company know what the vision statement is?

Does your vision resonate personally with individuals? Is it inspiring??

Do people own and share the vision with others in simple language?

What do you do to keep this vision alive?

Does your vision immediately show in the way you

  • behave towards each other
  • the way you do business
  • the way your systems and operations run
  • how you meet customer needs?

Can people in the company relate their daily roles and responsibilities straight back to the vision?

 


 

If you don’t have a vision statement?

Commit to the importance of having a vision statement:

Plan the process

  • Decide who should be involved in designing the vision. It needs to be supported to work. If you want everyone to own it, it needs to be shared and co-created
  • Meet to design a vision – meeting off site, somewhere in nature will definitely help you think out of the box, inspire and keep the energy up

Answers these questions together:

  • Why do we exist? What is our ultimate purpose – this is your vision!
  • How do we ideally want to achieve our vision – this is the basis of the strategy that will help you achieve that vision
  • What specific products and services will achieve our vision

Make it work!

  • Reduce your vision statement to two or three lines that are inspirational, but simple. Make it comprehensive yet detailed
  • Decide how will you communicate the outcome, and to whom?
  • Consider how will you weave the new vision into the fabric of the company on an ongoing basis?
  • Coach your managers and staff to help everyone connect the vision to their team and individual roles. For example making it part of existing team meetings and other work processes already in place

 
When to Bring in the Big Guns!
At SYNQUITY, we are experts at helping you to craft a deep meaningful company vision, co-created and owned by everyone, connected to your teams and individual roles, communicated in the way you behave towards one another, transparent in the systems run and the way you meet customer needs.
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How to Break Through Silo’s, Department Politics & Infighting

Die Gesellschaftspyramide

Silo’s, company politics and infighting are detrimental to the bottom line and to our customers. It is also painful for leaders, colleagues, and staff due to the destructive atmosphere it creates.

In a big crisis people often have the natural tendency to draw together, step up, help out, and show the sweeter side of our humanity.

Why?

Because a crisis has the effect of sliding the bigger picture into focus. That picture is – we are all in it together. We need each other to achieve company goals and personal growth. Ego’s dim and empathy wins. Issues that separated previously, no longer have relevance in quite the same way.

The truth is – that this is the most civilised, productive and best way of working. Everyone wins including the customer.

Teams overcome silo’s when individuals reconnect to the bigger goals that matter and observe the personal and team practices to support this. These goals provide us with a sense of meaning and joy in the work we do.

How can you work through silo’s, infighting, and politics? 

Sometimes organisations and people fear openness. The environment is seen as cut-throat and it is “each wo/man for her/himself.

Organisational cultures and structures create boundaries naturally. The more rigid, the more silos are likely to form between divisions, teams, and customers. People begin to accept the status quo unless the leaders step up!

Leaders, managers, and shop floor team leaders can change all this!

One solution to break down silos is to engage external cross-functional coaches like Synquity, with the expert skills and knowledge to help people break through politics, infighting, and silos more efficiently.

When leaders and teams utilise the safe space, insights and structure provided by cross-functional coaching, things can improve quickly. The energy drain caused by politics and silo’s is released and people enjoy working together again.

In cross -functional coaching teams gain insight into the workspaces, challenges and aspirations of colleagues in other teams. They discover opportunities, to co-create and innovate together, that they were blind to before. Teams learn to align and function better together as ‘one organisation’.

In cross-functional coaching, we also give teams the opportunity to get a 360° view of a customer’s needs, desires, fears and aspirations (‘A day in the life of the customer’).

Not everyone has had the opportunity or mindset for collaboration to work.

Keeping boundaries open ensures a flexible and stimulating environment where innovation and creativity can flow and stop silos from developing in the first place.


We have proven experience that as teams reconnect to the customer’s needs, connect to a sense of purpose, gain an opportunity and a willingness to engage in healthy, cross-functional collaboration and team practices, you, customers and the organisation really benefit.

Warmest regards Madeleine van der Steege
Director of Synquity
mads@synquity.com
www.synquity.com

 

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